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FAQs

Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
+ Office Info
Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
202-884-9713

How do I provide access to my course for other instructors?

As a Teacher for a course, you can provide any Moodle user access to your course as a Guest teacher (ability to import and reuse resources) as well as a Non-editing teacher (course viewing privileges only). To enroll the other instructor in your course, follow these steps below. Login to Moodle and click on the course...

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How do I enter a grade for a student that has partial points like 4.5 out of 5?

If you grade your students in an activity’s grading screen, you can only provide grades in whole numbers. If the assignment is worth 5 points, you can only award 0, 1, 2, 3, 4, or 5. You may find yourself wanting to provide partial points/credit, for instance 4.5 out of 5 for an assignment. To...

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How do I adjust my pop-up blocker settings?

 For Moodle to function properly, you need to make sure that your browser currently allows pop-ups (and JavaScript). To check and adjust your pop-up blockers, follow the instructions for your browser. Google Chrome Images for version 67.0.3396.87 (Fall 2018) Click the Chrome menu icon (three dots) on the browser toolbar. Select “Settings” option. Scroll down...

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How do I find my course in Moodle as a Faculty member?

There are a variety ways to locate your course in Moodle. Once you have logged into Moodle, all* of the courses to which you have access (as either a student or instructor) will be listed in your “My Courses” block on the right or “My Courses” list in the center. PLEASE NOTE: Since the upgrade to...

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How do I find my course in Moodle as a student?

All courses are loaded into Moodle as unavailable to students. Once the instructor is ready to share the materials and begin the instruction process, they will make it available to students. (Instructors – can’t remember how to change your course’s visibility? Follow these instructions on making your course available to students.) PLEASE NOTE: Only the...

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How do I track class attendance?

The Attendance activity in Moodle allows instructors to track course attendance and students to see a record of their course attendance. Every course in Moodle has an Attendance Activity shell in it, just underneath the “Announcements” forum. Faculty members must add their class sessions. This Attendance data is required for Federal financial aid purposes, in addition...

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I’ve received an “Invalid JSON string” error. What do I do?

An invalid JSON error can occur for many reasons. The most common issue is usually associated with a file upload attempt, and can occur when: Attempting to upload a file with the same name as another already-uploaded file; Attempting to upload a file that is too large for the system (Sitewide the limit is 64MB;...

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How do I take a screenshot?

If you encounter any problems or issues in Moodle, especially any errors messages, please let the Moodle Help Desk know by sending a screenshot of the message, along with your Moodle support ticket. On Windows-based computers with a standard keyboard, simply click the “Print Scrn/SysRq” button, found in the upper right area of your keyboard...

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How do I upload to an assignment my professor created in Moodle?

How to upload to an assignment activity on Moodle. File Submission to an Assignment Activity Login to Moodle (http://moodle.trinitydc.edu/) with the same username and password you use for your Trinity email account. Once you are logged in, click on the course in which you wish to submit your assignment. Once in the course, locate the...

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How do I view my final letter grade or midterm progress letter grade for a course?

Final grades and midterm progress grades can be found in Self-Service, not in Moodle. These grades are the letter grades submitted to Enrollment Services and the final letter grades listed on your transcript. To view your final grade or midterm progress grade for a course, follow the steps below. Login to Self-Service. You can also reach...

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