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Technology

Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
202-884-9713
+ Office Info
Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
202-884-9713

How do I view my official class list? [Self-Service]

The official class list can be found in Self-Service, Trinity’s registration and enrollment platform. To view the official enrollment, follow these steps below. Login to Self-Service. Self-Service is the shopping cart icon at the top of the main Trinity webpages:You can also reach Self-Service directly at http://selfservice.trinitydc.edu/. Once on the Self-Service main page, login using […]

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Why won’t my file picker or file browser load?

The file picker/browser opens in a new, pop-up window and is powered by Javascript. Therefore, for the file picker to work properly, you must allow pop-ups for Moodle and have your Javascript enabled in whichever browser you are using. It’s also possible the you have a temporary file or cookies saved in your browser that […]

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How do I adjust my pop-up blocker settings?

 For Moodle to function properly, you need to make sure that your browser currently allows pop-ups (and JavaScript). To check and adjust your pop-up blockers, follow the instructions for your browser. Google Chrome Images for version 67.0.3396.87 (Fall 2018) Click the Chrome menu icon (three dots) on the browser toolbar. Select “Settings” option. Scroll down […]

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I’ve received an “Invalid JSON string” error. What do I do?

An invalid JSON error can occur for many reasons. The most common issue is usually associated with a file upload attempt, and can occur when: Attempting to upload a file with the same name as another already-uploaded file; Attempting to upload a file that is too large for the system (Sitewide the limit is 64MB; […]

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How do I take a screenshot?

If you encounter any problems or issues in Moodle, especially any errors messages, please let the Moodle Help Desk know by sending a screenshot of the message, along with your Moodle support ticket. On Windows-based computers with a standard keyboard, simply click the “Print Scrn/SysRq” button, found in the upper right area of your keyboard […]

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