Managing My Voicemail

Recording My Voicemail Greeting (On Campus or Skype Only)

  1. Press the Envelope button on your Trinity phone. If you prefer using Skype, go to the dialer and press and hold ‘1’ for three seconds.
  2. Press the button on the screen labeled CallVM.
  3. You should now be at the voicemail main menu. You can press 1 to listen to your messages or 2 to record a new greeting.
  4. If you’re recording a new greeting, follow the voicemail attendant’s instructions on how to record a greeting.

Typing a Voicemail Greeting (On Campus or Off Campus)

Follow these instructions if you aren’t on campus or do not have access to the Skype for Business client.

  1. Navigate to
  2. After signing in, in the upper-right corner click on the three dots ( . . . )next to your profile.
  3. Click Settings, and then Calls.
  4. Finally, click Configure voicemail and follow the on-screen instructions.

Listening to My Voicemail Messages

There are three ways to listen to voicemails. Choose the method you prefer most.

  1. Check your Trinity email. Voicemails are delivered to email as an attachment.
  2. Press the Envelope button on your Trinity phone.
  3. Within the Skype for Business client, click on dialer (next to calendar) and then press and hold ‘1’ for three seconds.