Trinity Institute

The Trinity Institute is a continuing education and professional development program that will give all of Trinity’s staff and faculty an opportunity to grow and develop, personally and professionally. It aims to encourage and support a dynamic learning and working environment that aligns with the Office of Human Resource’s (OHR) departmental objectives, which support the University’s overall strategic goals. In order to respond to the diverse needs of our students and community, the Trinity workforce must continually improve its knowledge, skills and abilities.

Trinity Institute Goals

  • To encourage and reward a learning work environment
  • To provide a structured method of professional development which will increase the knowledge, skills and abilities of employees through classroom instruction, seminars, workshops and web based modules.
  • To improve customer service
  • To increase employee retention
  • To promote succession planning

Related Trinity Strategic Goals

  • Goal 1: Enrollment Development
  • Goal 5: Human Resource Development
  • Goal 6: Management Capacity
  • Goal 8: Service to Students and Community
  • Goal 9: Quality, Outcomes and Key Performance Indicators

The focus of the Trinity is to help develop two populations: professional staff and management staff. Its purpose is to strengthen the workforce in core competencies and job performance toward strategic goals. Courses are offered under the following categories:

  1. Job Knowledge
  2. Communications
  3. Technology
  4. Strategic Focus and Outcomes
  5. Risk Management
  6. Leadership
  7. Personal Development


Job Knowledge:

These courses are defined by job-specific industry standards. They may be taken on or off campus; via online, webinars or teleconferences, and not necessarily a part of a degree program. The desired job knowledge courses must be approved by the supervisor and then the Executive Director of HR.



Communication courses are designed to help develop and strengthen the written, verbal and presentation skills of our workforce. In addition, an emphasis on internal and external customer service skills will be stressed. Courses may include, but are not limited to:

  1. Identifying Communication Styles
  2. Managing Conflict in Diverse Environments
  3. Customer Service at Trinity
  4. Public Speaking
  5. Professional Journaling
  6. Business Writing
  7. Professional Reports
  8. Email Etiquette
  9. Making Effective Presentations



Technology courses are designed to help develop and strengthen the technology skills of our workforce to improve workplace efficiency and effectiveness. Current courses include, but are not limited to:

  1. MS Word
  2. MS Excel
  3. MS PowerPoint
  4. MS Publishing
  5. MS Project Management
  6. Word Press for Web Content Managers
  7. Moodle
  8. Power Campus
  9. Job-specific systems, applications and software


Policy/Risk Management

Policy/Risk Management courses are intended to assist Trinity in diminishing risk; they focus on Trinity policy and stress ways in which we can manage risk in our day to day tasks. Course may include, but are not limited to:

  1. Preventing Harassment and Sexual Misconduct (required yearly – either online or classroom)
  2. Avoiding Litigation Landmines
  3. Legal and Effective Interviewing
  4. Ethics
  5. FERPA
  6. HIPAA
  7. Managing Student Accommodations
  8. Emergency Management
  9. Mitigating Violence in the Workplace
  10. Supervisory Skills



Strategic courses focus on the university’s strategic plan and specific departmental goals. Emphasis on data gathering and analysis for annual reports, self-study documents and measurements will be covered. Courses may include, but are not limited to:

  1. Data Gathering and Analysis
  2. Writing a Self-Study
  3. Strategic Plan Review
  4. Outcomes Assessment
  5. Budget Management
  6. Operational Planning



Leadership courses teach management staff (or aspiring management staff) how to be effective and influential leaders. The focus will be on how to create a motivating work environment to help the workforce reach its full and productive potential. Courses may include, but are not limited to:

  1. New Supervisor/Manager Workshop
  2. Supervisor/Manager Boot Camp
  3. Leading from the Line (Professional staff may use as an elective)
  4. Leadership Skills for Managers
  5. How to Create a Motivating Environment
  6. Staff Development / Succession Planning
  7. Holding Effective Meetings
  8. Performance Management and Assessment


Personal Development

These courses are for personal development, which are important in addressing the whole employee. Courses include, but are not limited to:

  1. Time Management
  2. Stress Management
  3. Sign Language
  4. Dress for Success
  5. Eldercare
  6. Financial Planning
  7. Retirement Planning
  8. Legal Services
  9. Spanish for the Workplace


The Office of Human Resources is open to suggestions for course offerings. Please email your suggestions to .