November 10, 2023     Job Library    

Assistant Director of Financial Aid

Position Overview:

The Assistant Director of Financial Aid joins a dynamic Enrollment Services team responsible for managing financial aid, billing, educational financing, student records, and related services for all Trinity students.  The Assistant Director of Financial Aid will manage the operation of PowerFAIDS, the student financial aid management system, and is responsible for the management of Federal financial aid programs.

Education Requirements & Qualifications:

  • Bachelor’s Degree

Level & Type of Experience:

  • Customer Service experience in an office environment required
  • Experience in a university environment in financial aid is required

Knowledge, Skills, and Abilities:

  • Working knowledge of personal computer and mainframe applications
  • Ability and commitment to providing quality student-centered service
  • Ability to develop and maintain harmonious working relationships with co-workers and students
  • Ability to give presentations to groups regarding the college enrollment process
  • Ability to communicate effectively with students, parents, employees, and administration
  • Ability to prepare financial and other statistical reports
  • Ability to use a computer, standard office software, and automated office equipment
  • Knowledge of federal financial aid programs and familiarity with a university environment preferred
  • Ability to work independently with minimal supervision

Special Licenses, Registration or Certification: N/A

Schedule:

  • 40 hours per week minimum
  • Includes regular Saturday and evening hours during Trinity’s business hours: 9am -7pm on weekdays and 8am to 2pm on Saturdays

Description of Duties and Tasks:

Essential Responsibilities (Functions and Tasks)

  • Administer, maintain, and reconcile the Federal Direct Student Loan Program and Federal Pell Grant
  • Stay current on all federal, state, and institutional regulations and policies
  • Serve as liaison with Technology Services, College Board, COD, NSLDS, and other partners in electronic data exchange
  • Oversee all external updates to PowerFAIDS
  • Responsible for transmitting and receiving all electronic data from PowerFAIDS to the U.S. Department of Education
  • Complete monthly reconciliation for Federal Direct Loans and Pell
  • Assist in the preparation of various office reports (e.g. FISAP, end-of-year, etc…) related to financial aid programs
  • Download loan counseling and MPN data
  • Process all loan certifications and submit all disbursement rosters for processing
  • Manage and send financial aid information, requests, and updates to students through PowerFAIDS
  • Create workflow processes to improve efficiency
  • Monitor/resolve data integration errors and COD errors
  • Download and screen all incoming ISIRs, verify selected ISIRs, and resolve rejects as required
  • Participate in professional training workshops as required
  • Provide assistance to students, parents, faculty, and staff regarding enrollment and financial aid
  • Work closely with other administrative offices to assist in the recruitment and retention of students
  • Assist with Open Houses, New Student Orientation, and other special campus events as needed.

NONESSENTIAL RESPONSIBILITIES (Functions & Tasks)

  • Other duties as required or requested by the Vice President, Assistant Vice President, or Director of Financial Aid

CAMPUS COMMUNITY EVENTS PARTICIPATION

  • It is expected that all staff will want to participate and contribute to the success of official events, including but not limited to Commencement and Convocation

ERGONOMIC REQUIREMENT

  • The physical demands are representative of those that must be met by an employee to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing duties for this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The employee is frequently required to sit. The employee is required to stand and walk. The employee must occasionally lift and/or move up to ten pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The position requires a clear speaking voice for telephone work

WORK ENVIRONMENT

  • The work environment characteristics are representative of those encountered while performing the essential functions
  • The employee must be able to work efficiently with many interruptions involving walk-in and telephone inquiries and requests
  • The noise level in the work environment is usually quiet. Some interactions with customers may be stressful

Interested candidates should submit an application including a resume and cover letter to the “APPLY HER NOW” link below.

APPLY HERE NOW

Trinity is dedicated to the achievement of excellence and diversity among its students, faculty, and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.