Click on the “Finances” tab, then choose ‘Make a Payment’. You will be asked to sign in again, then redirected to “Quikpay Payments and Refunds”. Click on “Manage Refunds”, then click on “Edit Refund Method”.

Once there, follow the on-screen prompts to update your refund information.  Students may select to have their refunds direct deposited into their checking or savings account, or to receive a paper check mailed to their address on record or another address that they enter.

Once your refund method has been updated, you should receive a confirmation email. If you do not receive a confirmation email, go back to the “Manage Refunds” page to confirm the change or contact QuikPay customer service at 1-888-470-6014 for assistance.

If you have any questions on how to access your profile or make changes to your refund method, please contact the Trinity Business Office at BusinessOffice@trinitydc.edu.

If you do not update your refund option before your refund is processed and the information is incorrect, you can request your refund be reissued. Before you request a reissue, please log into Self-Service and update your refund option details (paper check address or direct deposit). Then fill out the student refund reissue form and allow 7-10 business days for processing and reissuing.

To view refund-related frequently asked questions, please see our FAQ page or call the Business Office at 202-884-9727.