Making Payments on Your Student Account

The Business Office accepts payments:

By mail
In-person
Online
Over the phone

In addition, Trinity is proud to offer an online payment plan option at the start of each semester.

Mail Payments

Checks or money orders may be mailed to the Business Office at the following address.

Trinity Washington University
ATTN: Business Office
125 Michigan Ave NE
Washington DC 20017

To ensure that payments are correctly applied, please include the student’s full name and student ID on the check or supporting material.

Receipts for payments received by mail are not typically generated; however, students can verify that the payment was applied to their account through logging in to Self-Service and looking under their account details or calling the Business Office.

In-Person Payments

The Business Office accepts cash, checks, money orders, debit card, and credit card payments (Visa, Mastercard, Discover, American Express) in person at the Cashier Window of the Business Office in Main 114.

Please note that you must show a Photo ID at the Business Office to receive any detailed information regarding your balance or account details.

Our hours are 9 AM – 5PM Monday – Friday and 8 AM – 2 PM on Saturday. Please note that any payments made after 4:00pm Monday through Friday or on a Saturday will not be posted to your student account until the following business day.

Online Payments

Students can make payments through logging into Self-Service at any time. Visa, Mastercard, Discover, and American Express are accepted through Self-Service, as well as e-check, where students can pay by entering their bank account details (routing number and account number).

All credit card information is securely encrypted through Self-Service. Within Self-Service, students are also able to create an “Authorized Payer” who can see their bill and make payments on the student’s behalf. Authorized Payers can be set up through clicking on “Payments & Refunds” under “My Finances.”

Further information about online payments, including Trinity policies that students must review before paying online, please call the Business Office.

Phone Payments

The Business Office accepts credit card and debit card payments over the phone at 202-884-9527. Payments can be made by students, parents or employers.

For verification purposes, a parent or employer must know the student’s ID number or their full name and date of birth. No information can be given over the phone to parents or employers concerning the balance on the account without the express written consent of the student.

In the event that no one is able to take the payment at the time you call, please do not leave the credit card information when leaving a voicemail. We will return all calls within 24 hours, and we greatly appreciate your patience. Credit card receipts for phone transactions are faxed or emailed per individual request only.

Other Payment Methods (Fax Authorizations and Payment Plans)

In addition to the methods described above, credit card authorizations can be faxed to 202-884-9029. Please include the student’s full name and date of birth on the credit card authorization, along with the amount to be charged.

Trinity also offers an online payment plan option through NelNet, which is available at the start of each semester. Please click here to sign up for the payment plan. Any questions on the payment plan or help signing in should be directed to Nelnet Business Solutions at 1-888-470-6014