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Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
202-884-9713
+ Office Info
Payden Academic Center 122C
10AM – 7PM, Monday-Friday, with some flexibility
202-884-9713

Why won’t my file picker or file browser load?

The file picker/browser opens in a new, pop-up window and is powered by Javascript. Therefore, for the file picker to work properly, you must allow pop-ups for Moodle and have your Javascript enabled in whichever browser you are using. It’s also possible the you have a temporary file or cookies saved in your browser that...

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I’ve received an “Invalid JSON string” error. What do I do?

An invalid JSON error can occur for many reasons. The most common issue is usually associated with a file upload attempt, and can occur when: Attempting to upload a file with the same name as another already-uploaded file; Attempting to upload a file that is too large for the system (Sitewide the limit is 64MB;...

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How do I add a file resource to my Moodle page?

A file resource is a file that you, as an instructor, upload to your Moodle site so that students may view and download it. File resources can be in most any file format/extension, including .pdf, .docx, .pptx, .xlsx, .mp3, .jpg, and many more! If you run into one that Moodle does not support, please let...

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How do I copy selected text from a label in one course to a label in another course?

If you wish to cut and past the content from one label area to another label, you can follow the steps below or you can walk through the ‘import’ process and just select the week that contains the content. (The importing process is also the process you would use to to move activities, resources, assignments,...

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How do I upload my syllabus to Moodle?

Here is the process to upload your syllabus to Moodle. Posting a syllabus is a required task. Login to Moodle and click on the course to which you wish to add the syllabus. On the main page for your course, click on the ‘Edit’ gear in the upper right, just to the right of the title of...

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